A newsletter for Highmark Blue Cross Blue Shield of Western New York (Highmark BCBSWNY) network providers
Issue 2, February 2023
Keep Your Information Current with BetterDoctorEvery quarter, Highmark Blue Cross Blue Shield of Western New York (BCBSWNY) is required by the Centers for Medicare & Medicaid Services (CMS) to ask you to validate your information and make sure it is correct.
Accurate provider information makes it easy for our members to find and select their doctors from our online Provider Directory.
We partner with vendor BetterDoctor 
to help keep our network provider information current. It is important that you respond and attest to BetterDoctor’s quarterly outreach. When you update your demographic information with us, you will also need to contact BetterDoctor’s Customer Service team to let them know about any changes.
Failure to keep your demographic information current with BetterDoctor may disrupt your claims from processing. To contact BetterDoctor’s Customer Service team, email support@betterdoctor.com or call 844-668-2543.
If you are already registered with BetterDoctor, the firm will send us your current information. If you are not registered, you may receive a request to validate your information online as part of a new outreach campaign.
